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Team Ticket Inbox

Turn shared Gmail and Zoho emails into assigned tickets with private notes and reviewed replies.

📥Meet Team Ticket InboxConcept preview
Meet Team Ticket InboxTurn shared Gmail and Zoho emails into assigned tickets with private notes and reviewed replies.Concept preview
📥What you can doConcept preview
What you can dochoose classic desk, shared inbox, board or compact mail layout · import shared Gmail or Zoho mail into tickets · assign ownership, status and priority · write private team notes · review and explicitly send customer repliesConcept preview
📥How it fits your dayConcept preview
How it fits your dayOpen Team Ticket Inbox, complete the guided information, then review the result before any important action.Concept preview
📥Just ask naturallyConcept preview
Just ask naturallyOpen Team Ticket InboxConcept preview
📥Controls you can trustConcept preview
Controls you can trustActive organisation members require Communications access and a connected team-shared mailbox. Only owners/admins configure intake. Refresh-based recent-message intake only. No background polling, AI auto-send, attachment forwarding or live Microsoft ticket adapter. Ambiguous sends require checking Sent mail; no automatic retries.Concept preview

What it does

Turn shared Gmail and Zoho emails into assigned tickets with private notes and reviewed replies.

Works with

ezTradie · ezTrade

Included

  • Four familiar layouts
  • Ownership and priority
  • Private notes and confirmed replies

How it works

  • choose classic desk, shared inbox, board or compact mail layout
  • import shared Gmail or Zoho mail into tickets
  • assign ownership, status and priority
  • write private team notes
  • review and explicitly send customer replies

Example requests

  • Open Team Ticket Inbox

Setup

Email Integrations

Privacy & access

Active organisation members require Communications access and a connected team-shared mailbox. Only owners/admins configure intake.

Important limit

Refresh-based recent-message intake only. No background polling, AI auto-send, attachment forwarding or live Microsoft ticket adapter. Ambiguous sends require checking Sent mail; no automatic retries.