Team Ticket Inbox

Beta

Turn shared Gmail and Zoho emails into assigned tickets with private notes and reviewed replies.

📥Meet Team Ticket InboxConcept preview

Meet Team Ticket InboxTurn shared Gmail and Zoho emails into assigned tickets with private notes and reviewed replies.Concept preview

📥What you can doConcept preview

What you can dochoose classic desk, shared inbox, board or compact mail layout · import shared Gmail or Zoho mail into tickets · assign ownership, status and priority · write private team notes · review and explicitly send customer repliesConcept preview

📥How it fits your dayConcept preview

How it fits your dayOpen Team Ticket Inbox, complete the guided information, then review the result before any important action.Concept preview

📥Just ask naturallyConcept preview

Just ask naturallyOpen Team Ticket InboxConcept preview

📥Controls you can trustConcept preview

Controls you can trustActive organisation members require Communications access and a connected team-shared mailbox. Only owners/admins configure intake. Refresh-based recent-message intake only. No background polling, AI auto-send, attachment forwarding or live Microsoft ticket adapter. Ambiguous sends require checking Sent mail; no automatic retries.Concept preview

What it does

Turn shared Gmail and Zoho emails into assigned tickets with private notes and reviewed replies.

Works with

ezTradie · ezTrade

Included

Four familiar layouts
Ownership and priority
Private notes and confirmed replies

How it works

choose classic desk, shared inbox, board or compact mail layout
import shared Gmail or Zoho mail into tickets
assign ownership, status and priority
write private team notes
review and explicitly send customer replies

Example requests

Open Team Ticket Inbox

Setup

Email Integrations

Privacy & access

Active organisation members require Communications access and a connected team-shared mailbox. Only owners/admins configure intake.

Important limit

Refresh-based recent-message intake only. No background polling, AI auto-send, attachment forwarding or live Microsoft ticket adapter. Ambiguous sends require checking Sent mail; no automatic retries.